Privacy Policy

1. Introduction

Cleaning Haus with Mary ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard information when you visit our website at cleaninghauswithmary.uk or use our services.

2. Data We Collect

• Contact Information: Name, email address, phone number provided through our quote request forms.
• Service Details: Information about your property, cleaning preferences, and scheduling needs.
• Review Submissions: Names, ratings, and written reviews submitted through our review form.
• Technical Data: Browser type, IP address, pages visited, and usage patterns collected via cookies and analytics.

3. How We Use Your Information

• To process service quotes and schedule appointments.
• To communicate with you regarding services, updates, and promotions.
• To display client-submitted testimonials on our website.
• To improve website functionality and user experience.
• To comply with legal obligations.

4. Cookies and Tracking

Our website uses essential cookies to function properly and optional cookies to analyze traffic and improve user experience. You can control cookie settings in your browser. By using our site, you consent to our use of cookies.

5. Third-Party Services

We may share limited data with trusted third parties including:

• Email service providers for sending communications.
• Analytics tools to understand site usage patterns.
• Google Maps for displaying service area maps.

6. Your Rights

• Request access to your personal data we hold.
• Request correction or deletion of inaccurate data.
• Withdraw consent for marketing communications at any time.
• Opt-out of non-essential cookie tracking.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Client-submitted reviews are stored locally in browser storage and do not leave your device without explicit submission.

8. Children's Privacy

Our services are not directed to individuals under 13 years old. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy periodically. The updated version will be indicated by a revised "Last updated" date. Continued use of our site after changes constitutes acceptance.

10. Contact Us

If you have questions about this policy or our data practices, please contact us: